• Health insurance
• Illness and accidents
• Private healthcare providers
• Public healthcare services
• Pharmacies
• Cold storage for medicines
• Special dietary needs

Health insurance

We strongly recommend buying travel insurance that includes medical coverage appropriate to your needs and holiday.

If you’re an EU citizen, your European Health Insurance Card (EHIC) should cover emergency attention provided by the regional public health service (IB-SALUT).

Illness and accidents

In the event of a medical emergency, we’ll call the regional public health service to request an ambulance to take you to a public hospital.

If it’s not an emergency, we’ll call a local private doctor or clinic whose services will be payable in cash (EUR) or with a medical insurance policy (if accepted).

Private healthcare providers

Juaneda is a private clinic providing medical services in English and other languages in the Magaluf area (search postcode 07181).

Hotel Samos does not provide recommendations.

Public healthcare services

Public medical services are provided in Spanish with limited or no services in English.

The closest public healthcare facilities to Hotel Samos are:

• CS Palmanova (Carretera Palmanova-Andratx, 07182) – GP surgery
• CS Santa Ponsa (Carrer del Riu Síl 25, 07180) – emergency GP surgery open on Saturdays and Sundays
• Hospital Son Espases, Palma de Mallorca – the main island hospital, with all major departments and some interpreter services

Pharmacies

There are two pharmacies near Hotel Samos:

• Farmacia Magaluf, Avinguda de l’Olivera 9, Magaluf (+34 971 130 731) – 270m (3 minutes’ walk), open weekdays and weekends
• Farmacia Torrenova, Crta Pinada 7, Torrenova (+34 971 681 578) – 700m (10 minutes’ walk), open weekdays, weekends and public holidays

Cold storage for medicines

Mini-fridges are available in all Hotel Samos rooms. These fridges are for storing cold drinks and we can’t guarantee the temperature or whether it’s constant.

Special dietary needs

If you follow a special diet, or have an intolerance or allergy, please speak to our Restaurant Manager. More about menu and allergen labelling, cross contamination and alternative options.

Categories: faq, All FAQs